Cellular One offers many devices that are Hearing Aid Compatible (HAC)

At Cellular One, we are committed to providing the highest-quality wireless telephone service to customers, including those with disabilities. 

The Federal Communications Commission (FCC) has wireless handset hearing aid compatibility requirements. These requirements are aimed at ensuring wireless handsets will work near hearing aids which operate in either acoustic coupling or inductive coupling mode.

Hearing aids operating in acoustic coupling mode receive and amplify all signals, such as a telephone audio signal, as well as unwanted ambient noise. Hearing aids operating in inductive coupling mode avoid amplifying unwanted ambient noise by turning off the microphone and using a telecoil to receive only audio signal based magnetic fields generated by telecoil compatible telephones.

The American National Standards Institute (ANSI) has established technical standards to measure wireless phone handsets for "compatibility" with acoustic and inductive hearing aids and have been adopted by the FCC. These standards are known as Hearing Aid Compatibility (HAC) ratings.

An "M" rating measures compatibility with acoustic hearing aids while a "T" rating measures compatibility with induction hearing aids. So the higher the number (e.g., M3, M4 etc.) the more compatible the handset. Generally, handsets rated "M3" or "T3" by ANSI or better are considered compliant with FCC requirements.

Acoustic Hearing Aids
  • M3-rating indicates the handset has satisfied the ANSI standard
  • M4-rating indicates the handset has exceeded the ANSI standard
Induction Hearing Aids
  • T3-rating indicates the handset has satisfied the ANSI standard
  • T4-rating indicates the handset has exceeded the ANSI standard

For more information and for downloadable brochures, please visit CTIA’s website.

Explanation of methodology for determining levels of functionality (e.g. operating capabilities, features, prices) for compliant handsets:

Cellular One offers a variety of HAC phone models to meet the needs of wireless users with hearing disabilities. The mobile units are presented here by category of price.

PDAs (smartphones) generally have advanced features such as expandable memory, enhanced camera, Bluetooth, video, Internet access, touch screen UI, faster processing, email, full QWERTY keypads, and in many cases Windows Office Mobile, to meet the demands of mobile business professionals and consumers.

High, Ultra High, and Extreme Tier Handsets range from ($250.99 and up) may have advanced features such as a 2MP or above camera, advanced Bluetooth, expandable memory, email access, touch screen, and internet access capability.

Mid and Mid High Tier Handsets ($170.99-$249.99) may have a medium-resolution camera, advanced Bluetooth, and Internet access capability, but lack e-mail access.

Ultra Low and Low Tier Handsets (less than $170.99) generally have a low-resolution camera, low-resolution displays and may not have Bluetooth, they also generally lack such features as MP3 players, e-mail, and expandable memory.

A listing of Cellular One HAC handsets by current and recently offered models can be found in the table below.

Phone Models August 21 2018 2G - 3G  LTE  Tier Wifi Yes or No FCC ID Rating
Alcatel  Blaze   (990m) 850/1900   MID Yes RAD158 M3
Alcatel MPOP  (5020W) 850/1900/2100   LOW Yes RAD356 M3/T4
Apple iPhone 7 850/1900/2100  1-2-4-12-17  HIGH Yes BCG-E3091A M3/T4
Apple iPhone 8 850/1900/2100  1-2-4-12-17  HIGH Yes BCG-E3159A M3/T4
Apple iPhone X 850/1900/2100  1-2-4-7-12-17  HIGH Yes BCG-E3161A M3/T4
Figo Atrium  II   850/1900/2100  2-4-12-17  MID Yes 2ADX3F55L2 M3/T3
Google Pixel XL 850/1900/2100  2-4-5-7-12-17  HIGH Yes NM8G-2PW2100 M4/T4
Motorola Clam   WX416 850/1900   LOW No IHDT56ND1 M3/T3
Motorola WX345 850/1900   LOW No IHDP56LJ5 M3/T4
Nexus 4   8g  LG-E960 850/1900/2100   HIGH Yes ZNFE960 M3
Nokia 2720 850/1900   LOW No QTLRM-520 M3 / T3
Nokia 6085 850/1900   LOW No LJPRM-198H M3/T3
Nokia 7020 850/1900   LOW No QTKRM-497 M3/T4
Nokia Aspect - PDA (E5) 850/1900/2100   HIGH Yes QTKRM-634 M3 / T4
Samsung Galaxy J7  (J700M) 850/1900/2100  1-2-4-17  MID Yes A3LSMJ700M M3
Samsung Galaxy S4  (M919) 850/1900/2100   MID Yes A3LSGHM919 M3
Samsung Galaxy S8 850/1900/2100  2-4-5-12-17  HIGH Yes A3LSMG950U M4/T3
Samsung Galaxy S8 + 850/1900/2100  2-4-5-12-17  HIGH Yes A3LSMG955U M3/T3
Samsung Galaxy S9  (SM-G960U) 850/1900/2100  1-2-4-12-17-21  HIGH Yes A3LSMG960U M4/T3
Samsung Galaxy S9 +  (SM-G965U) 850/1900/2100  1-2-4-12-17-21  HIGH Yes A3LSMG965U M4/T3
Samsung I 927 (Captive) 850/1900/2100   HIGH Yes A3LSGHI927 M3/T3
Samsung J2 Prime  850/1900/2100  1-2-4-7-17  LOW Yes A3LSMG532M M3
Samsung J7 Prime    (G610M) 850/1900/2100  1-2-4-17  HIGH Yes A3LSMG610M M3
Samsung Note 8 850/1900/2100  2-4-7-12-17  HIGH Yes A3LSMN950U M4/T3
Samsung T369 850/1900   LOW No A3LSGHT369 M3/T4
Sony ADVANCE 850/1900/2100   HIGH Yes PY7PM-0100 M3
Sony Ericsson W580i 850/1900   MID No PY7A1052042 M3/T3
Sony Play r800 850/1900/2100   HIGH Yes PY7A3880087 M3/T3

* This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.