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CellularOne is not only the company Leading the Cellular Evolution, it is also a great place to work!

We offer an extremely competitive and comprehensive benefits package, with a very generous 90/10 Health Insurance Plan, to include Medical, Dental, Vision, Company Paid Life Insurance, a 401K Plan with Company Matching, Personal Leave Time, Paid Holidays, an Optional (Employee Paid) Short Term & Long Term Disability Plan, along with a great environment for growth, training and advancement.

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CellularOne

1500 South Mountain Road
Show Low, AZ 85901

Tel:

1-866-278-4802

Fax:

928-532-2584

Email:

HumanResources@cellularoneaz.com

Sales Field Representative

The Sales Field Representative position demands honesty and integrity as financial transactions are performed on-site with little direct supervision. The Sales Field Representative must have a thorough understanding of all available phone, tablet, internet devices, and accessory inventory, along with phone plan, plan features, and data plan offerings, in order to provide the customer with the appropriate products and services. Daily, evening and weekend shifts are required and a varied weekly work schedule. As with all positions at CellularOne, the Field Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Activation of pre-paid, post-paid, renewals, and data plans
  • Weekly and monthly customer follow-up to keep customers current on their bills, and resolve potential concerns.
  • Provide quality customer service to all current and prospective Cellular One customers, which includes:  plan, handset, tablet, data, and feature knowledge
  • Responsible to acquire expertise on all handsets, tablet and phone accessories, as well as phone plans, data plan, and plan features.
  • Meeting or exceeding monthly company sales targets, in adherence to the Policy (Sales Goals – Chargebacks)
  • Ensure correct daily cash balancing and deposits of the Sales Field Representative’s assigned drawer to accurately maintain financial records for the Accounting Department
  • Adhere to an assigned work schedule, while being conscious of minimizing overtime, including clocking in and out via our time keeping system
  • Assist the Cellular One Store Supervisor in performing weekly and monthly inventory counts, in which the Sales Field Representative will be held accountable for all store inventory
  • Assist the Cellular One Store Supervisor in confirming that all marketing collateral is current and up to date.
  • Use the 6 Steps of a Sale & maintain current customer base as well as to attract new customers
  • Other duties as requested by Cellular One Sales Managers
  • The Sales Field Representative must initially fully complete all Cellular One Customer Sales Contracts, with accurate contact information, to include:  correct billing address, correct physical address, with signatures, initials and dates
    • Cellular One Subsidized Sales Contracts must include proof of subsidized qualifications

Education/Experience

Previous retail Sales or Customer Service experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

Working Conditions/Physical Activity Level/Manual Dexterity

  • Requires lifting up to 10 pounds, stooping and bending, with light physical activity.

Field Construction I Technician

The Field Construction I Technician position requires working with a field construction technician team and/or working alone and unsupervised and therefore this individual must be self-motivated and disciplined. 

The Field Construction I Technician must have the ability to learn the basic understanding of the construction and operation of a cell site and cell site equipment and must be able to coordinate efforts related to the construction and operation of cell site and cell site equipment with other members of the field team. 

The Field Construction I Technician position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours, night work, weekends, holidays and most days out of town and overnight.

The Field Construction I Technician position includes climbing various types of towers, working on roof tops and in confined spaces. 

The Field Construction I Technician position requires working outside most of the time and in extreme conditions, which could include extreme cold, extreme heat, heavy rain, hail, snow etc.  The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling. The position requires lifting up to 100 pounds and/or carrying material about 20% of the time.  The position requires manual dexterity sufficient to reach/handle items and work with the fingers. The work environment may be improperly illuminated at times and also requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus. 

This position requires actions and behaviors that promote a positive, supportive working environment at all times.  

Education/Experience:

  • Completed High School or GED equivalent.

Qualifications:

  • Must have a good driving record
  • Must be able to work in various climates
  • Must be able to work in the field for week long outings
  • Must be able to work an on-call schedule
  • Must be physically and mentally able to climb various types of towers
  • Must have strong communication and organizational skills

Preferred

  • General construction experience
  • Heavy equipment operation experience
  • Proficient in using lap top and operating Microsoft programs

I have received a copy of my job description.  I understand the responsibilities required to successfully perform the duties of this position.

Controller

The controller position is accountable for the accounting operations of the company, to include the production of regularly scheduled and ad hoc financial reports, maintenance of an adequate system of accounting records and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles.

Principal Accountabilities

  •      Coordinate the provision of information to external auditors for the annual audit.
  •      Ensure that payables are paid in a timely manner.
  •      Ensure that receivables are collected promptly.
  •      Ensure that all reasonable discounts are taken on accounts payable.
  •      Provide for a system of management cost reports.
  •      Ensure that daily bank reconciliations are completed.
  •      Issue timely and complete financial statements.
  •      Recommend benchmarks against which to measure the performance of company operations.
  •      Calculate and issue financial and operating metrics.
  •      Maintain an orderly accounting filing system.
  •      Maintain the chart of accounts.
  •      Manage outsourced functions.
  •      Oversee the operations of the accounting department, including the design of an organizational structure adequate for   achieving the department's goals and objectives.
  •      Manage the production of the annual budget and forecasts.
  •      Calculate variances from the budget and report significant issues to management.
  •      Ensure that required debt payments are made on a timely basis.
  •      Monitor debt levels and compliance with debt covenants.
  •      Comply with local, state, and federal government reporting requirements and tax filings.
  •      Process payroll in a timely manner.
  •      Provide financial analyses as needed, in particular for capital investments, pricing decisions, and contract negotiations.
  •      Maintain a system of controls over accounting transactions.
  •      Maintain a documented system of accounting policies and procedures.

Desired Qualifications: The controller candidate should have a Bachelor's degree in accounting, finance or business administration, 10+ years of progressively responsible experience with a major company or division of a large corporation, CPA or CMA designation.

Supervises: 5 full time staff

Application Support Analyst I

Department:  IT Applications

Reports To:  IT Applications Manager                                                                                                                                                        

Job Description Summary:  The Applications Support Analyst I provides support for various applications/services and the systems/networks/hardware they run on.

Major Duties & Responsibilities:

·       Proactively provides support and analysis on system stability, availability, performance and reliability.

·       Requires knowledge and understanding in any core functionality of the Applications/Systems we support (Postpaid , Prepaid , Message Processing, Mediation, Provisioning, Billing, Web Applications, Middleware, Retail activation Systems, Payment Processing, etc.).

·       Ability to understand, prioritizes, and resolves multiple complex and critical issues.

·       Protect and insure the stability of the operational systems, as well as maintain the integrity of the data they contain.

·       Assist in determining the impact of operational issues, and provide input towards their resolution.

·       Assess feasibility and assist in implementation of any project required by the business.

·       Available to provide 24 X7 support as required including on call.

Additional Duties & Responsibilities:

·       Provide guidance and support to the business for applications/services we support and maintain.  

Key Competencies: 

·       1-5 years System understanding OR  Support experience

·       Good communication skills, written and verbal

·       Problem solving skills

Computer Software/Hardware Skills:

Basic computer skills (Outlook, Word, Excel and other such programs), experience working in and supporting systems and applications, system monitoring (such as alarm, space and memory monitoring), Operating System knowledge (such as Linux, Unix, Windows), Database knowledge (such as SQL), systems and scripting language (such as Java, HTML, XML).

Specific Requirements/Qualifications:

·       1-5 years System understanding OR  Support experience

Education Requirements:

·       High School Diploma (Associate Degree or  Bachelor’s Degree preferred)

Physical Requirements:

·       Lifting up to 25 Pounds

Human Resource Coordinator

Department:  HR

Reports To:  Human Resources Manager

The Human Resource Coordinator performs duties associated with the maintenance of applicant/employee records, the administration of employee benefits programs, and state and federal employment compliance issues. This position requires actions and behaviors that promote a positive and supportive working environment at all times.  This would include strict and confidential behavior concerning matters affecting both employees and the company.  The position also provides technical and administrative human resource assistance to all Management and Directors in the company.

Primary Duties and Responsibilities:

·      Administer employee benefits programs such as basic medical, vision and dental plans; short/long term disability programs, workers compensation/OSHA and counsel employees on benefit plan provisions. Includes processing/forwarding claims, verifying coverage’s and eligibilities and all associated regulatory reporting requirements.

·      Enter all employee personal information into payroll system for benefit deductions, tax information and all pertinent information concerning their employment.

·      Answer routine inquiries from inside and outside the company on employment verifications, benefits.

·      Interface with all appropriate online Benefit carriers to input each selected benefit properly.

·      Reconcile the benefits statements.

·      Perform payroll/benefits-related reconciliations.

·      Conduct audits of various payroll benefits or other HR programs and recommend any corrective action.

·      Familiarity with social media recruiting.

·      Outstanding communication and interpersonal skills.

·      Ability to handle data with confidentiality.

·      Gather all information needed to process employee performance reviews, as well as providing documentation needed to ensure compensation is applied if applicable.

·      Guidelines/claims processing and job openings in written line with written company policy on these issues.

·      Recruit prospects, conduct initial interviews and recommend applicants for departmental selection.

·      Conduct reference and background checks as a final selection tool according to company policy.

·      Maintain employment resumes, application forms and applicant flow logs in line with company policy. Place job orders with appropriate job service organizations or coordinate local and state advertising.

·      Create new employee personnel files and file papers and documents into appropriate employee files.

·      Maintain employee personnel files in line with company policy and government regulations.

·      Sign up new employees and provide employee orientation on company policies and programs.

·      Review and update company job descriptions to ensure accuracy and legal compliance.

·      Prepare and distribute annual or bi-annual job evaluation forms to all departmental supervisors.

·      Maintain office bulletin board with up to date and legally compliant information.

·      Stay up-to-date and comply with changes in labor legislation.

·      Develop and implement HR policies throughout the organization.

·      Update employee records with new hire information and/or changes in employment status.

·      Maintain organizational charts and detailed job descriptions along with salary records.

·      Implement training and development plans.

·      Other related duties as assigned.

Education / Competencies:

·      Bachelor's degree in human resources or two years of HR administrative experience or an equivalent combination of education and experience.

  •  HR Expertise
  • Communication
  • Relationship Management
  • Proven work experience as an HR Specialist or HR Generalist
  • Hands-on experience with Human Resources Information Systems
  • Knowledge of Applicant Tracking Systems
  • Solid understanding of labor legislation and payroll process
  • Familiarity with full cycle recruiting
  • Excellent verbal and written communication skills
  • Good problem-solving abilities