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CellularOne is not only the company Leading the Cellular Evolution, it is also a great place to work!

We offer an extremely competitive and comprehensive benefits package, with a very generous 90/10 Health Insurance Plan, to include Medical, Dental, Vision, Company Paid Life Insurance, a 401K Plan with Company Matching, Personal Leave Time, Paid Holidays, an Optional (Employee Paid) Short Term & Long Term Disability Plan, along with a great environment for growth, training and advancement.

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CellularOne

1500 South Mountain Road
Show Low, AZ 85901

Tel:

1-866-278-4802

Fax:

928-532-2584

Email:

HumanResources@cellularoneaz.com

Network Data Technician

The Network Data Technician position requires an advance understanding and knowledge of Windows2003 Server, Linux, DNS, DHCP, IIS and AAA.  Know how to configure servers, computer, laptops, 3rd party software, and network connections and how troubleshoot basic server / computer hardware, operating system, software, network and computer peripheral problems and issues.

The Network Data Technician will support network operations and maintenance on a variety of network platforms including but not limited to wireless setup and technical support, will help support servers, e-mail, network (routers, switches and firewalls) point to point data microwave and some workstation. The position will require travel, overnight stays and overtime.

Requirements:

  • 5 years minimum administering and troubleshooting networks, servers, routers, switches, firewalls, DCHP and DNS.
  • Effective oral and written communication skills; must be able to communicate effectively to all levels management in an organization. Ability to work independently and effectively cooperatively with others. Supports and helps team members to meet goals. Ability to set clear goals/direction and gather the necessary support from team members to ensure that these goals are met/followed
  • Must demonstrate ability to perform and respond well in crisis situations
  • Travel required
  • Programming and calibrating equipment.
  • Current Driver’s License
  • Evening and On-Call phone support, onsite support as needed.
  • Other duties as required.
  • Customer Service Skills

Required:

  • Must possess in depth knowledge of the Microsoft Windows XP/Vista/7
  • Windows 2003 Server, IIS 5, IIS 6
  • Previous computer Administration and troubleshooting experience required
  • Excellent interpersonal and organizational skills
  • Current Arizona Driver’s license
  • VLAN protocols and functions; TCP/IP, Ethernet, TDM, MST
  • Juniper Firewall, Junos Firewall Management
  • Cisco routers and switch configuration 6500 series
  • Wireshark traces
  • L2/L3 Design and Assignments

Preferred:

  • Firewall knowledge and experience
  • UNIX knowledge and experience
  • Microwave knowledge and experience (WiMax 3.65 and 900mhz ptmp)
  • Ericsson minilink and Long Haul Microwave
  • Ceragon licensed and Unlicensed Microwave
  • Orthogonal Microwave

Education/Experience:

5+ years supporting a server environment of at least 10 servers 
Degree Preferred (Associates)

 

Business Development Executive- Farmington, NM

To grow our new Cellular One Business Solutions ICT Services & revenues through assigned channels, building and developing relationships with relevant parties in accordance with business strategy.  To achieve set targets & objectives drawing on the entire Business Solutions ICT Services portfolio, including, Cloud Based ICT Services, Software Services, Cisco Technologies, IT Infrastructure, Data Centre Services, Mobile Device Management, Wireless, Broadband/Voice, Hosted  E-Mail and Managed Cloud Back Up Services. This role will be an active sales role, reporting and articulating our ICT propositions to target accounts, along with the Manager of Business Solutions and Business Solutions Team.

As with all positions at Cellular One, the Business Solutions Business Development Executive must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

Objectives:

  • Proactively develop sales and pipeline per channel, according to agreed standards
  • Assist in identifying new verticals, along with qualify and closing business to meet set targets
  • Provide customers and prospects with competitive, customized solutions
  • Identification and delivery of relevant business unit opportunities for cross-selling other Cellular One Business Solution services
  • Articulate our ICT propositions on a senior level to our target account base
  • Create an deliver customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions
  • Create new orders, drive revenue and profit from assigned channels and accounts.
  • Participate in strategic and tactical account planning 
  • Influence and take part in the development of the ICT Strategy in relevant accounts
  • Build relationships with customers and prospects as a trusted ICT advisor
  • Number of persons managed/supervised and their positions: None
  • This position will provide tier 2 and 3 support in the sales cycle assisting the Business Solutions Account Executive in educating and closing new accounts, therefore growing ICT Revenues

Main Duties and Responsibilities:

The position will involve all aspects from pre and post ICT Sales, including prospecting, presenting, following up from meetings, designing solutions, developing winning proposals, and signing up customer contracts. This will also apply to working with other Account Executives.

  • Developing relationships with Government IT departments with Cellular One Business Solutions ICT Team
  • Drive multi service ICT revenues for multiyear contracts for Business Voice, Data VPN, Internet, Data Center Services, Hosted PBX, IP PBX and Cloud Based solutions.
  • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution and build relationships with customers
  • Focus on developing business transformation opportunities for our target account base.
  • Work with internal and external resources to develop solutions for corporate clients
  • Attend customer meetings and present on Cellular One’s Business Solution capabilities and future plans
  • Work with the Technical ETO Pre-sales team and assist in the design of networks, services, systems architecture, systems as well as the development and integration of overall solutions
  • Complete pipeline prospecting reports for the  Manger of Business Solutions
  • Possess a clear understanding of each customer’s overall ICT requirements
  • Develop customer propositions for specified ICT products and services
  • Develop a Territory Plan Pipeline for each assigned channel
  • Provide a view on and forecast for product and service development
  • Provide feedback on business that is won and lost, along with creating Daily, Weekly & Monthly sales reports to the Manager of Business Solutions by COB.
  • Undertake other duties as required by the Manger of Business Solutions

Educational Requirements: 

  • Bachelor’s Degree or equivalent training and experience, ideally in a technical discipline.
  • Minimum 5 years proven and demonstrable successful direct sales experience with an established ICT solutions provider.
  • Sales experience at board room level, articulating complex ICT solutions that drive business transformation.
  • Experience proposing complex commercial models to construct deals around cap-ex, op-ex and leasing based solutions.

Functional Skills:

  • Ability to present at board level to Corporate clients
  • Sound technical understanding of Wireless and Fixed Networking, IT infrastructure, Data Centre Services and Enterprise Applications concepts
  • Exposure to Cloud Based Services, commercial modeling around Cloud and underlying technology would be advantageous
  • Team worker with strong business and commercial awareness
  • Excellent communication, presentation and interpersonal skills
  • Organized self-starter with drive and initiative

Key Performance Indicators:

  • Relevant training paths which will align with ICT strategic development across multiple vendors technologies
  • Sales Performance, new business and revenue contribution
  • Other SMART Objectives agreed in Cellular One Performance Reviews (CPR’s)

Vision One Remote Sales Field Representative

The Remote Sales Field Representative position demands honesty and integrity as financial transactions may be required and are performed on-site with little direct supervision. The Remote Sales Field Representative must have a thorough understanding of all available phones, and accessory inventory, along with phone plan, plan features, and Bundle offerings, in order to provide the customer with the appropriate products and services. Daily, evening and weekend shifts are required and a varied weekly work schedule. As with all positions at Cellular One, the Remote Field Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times and at all places. Additional responsibilities include, but are not limited to the following:

  • Activation of Subsidy Pre-paid and renewals.
  • Provide quality customer service to all current and prospective Cellular One customers, which includes:  plan, handset, tablet, data, and feature knowledge
  • Responsible to acquire expertise on all handsets, tablet and phone accessories, as well as phone plans, data plan, and plan features.
  • Submitting all Necessary paper work, manual contracts, customer documentation accurately and following up daily to ensure they have been received by Compliance.
  • Meeting or exceeding monthly company sales targets, in adherence to the Policy (Sales Goals – Chargebacks)
  • Ensure correct daily cash balancing and deposits of the Remote Sales Field Representative’s assigned drawer to accurately maintain financial records for the Accounting Department.
  • Adhere to an assigned work schedule, while being conscious of minimizing overtime, including clocking in and out via our time keeping system
  • Assist the Cellular One Vision One Event Supervisor in performing weekly and monthly inventory counts, in which the Sales Field Representative will be held accountable for all store inventory
  • The Sales Field Representative must initially fully complete all Cellular One Customer Sales Contracts, with accurate contact information, to include:  correct billing address, correct physical address, with signatures, initials and dates
    • Cellular One Subsidized Sales Contracts must include proof of subsidized qualifications 
  • Assist the Cellular One Vision One Event Supervisor in confirming that all marketing collateral is current and up to date.
  • Use the 6 Steps of a Sale & maintain current customer base as well as to attract new customers
  • Other duties as requested by Cellular One Sales Managers

Education/Experience

Previous retail Sales or Customer Service experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

Working Conditions/Physical Activity Level/Manual Dexterity

  • Requires lifting up to 10 pounds, stooping and bending, with light physical activity. Working Conditions vary but include hot, windy, dusty, and beautiful days.

RF Technician

The RF Technician position requires an understanding of the Cellular One Ericsson GSM/EDGE, UMTS/HSPA cellular systems.  This position requires a productive working relationship with Switch and Field Technicians, AND RF Engineers. This position also requires actions and behaviors that promote a positive, supportive working environment at all times.  Additional responsibilities include, but are not limited to the following:

Tasks usually include:

  • Drive testing for collection of data for troubleshooting, statistical analysis and support mapping
  • Comparison drive testing
  • Post-processing and analyzing of DT data
  • Generation of monthly reports
  • Daily KPI reports
  • Verification and integration of new and existing sites
  • Simple troubleshooting of site performance issues using KPI reports
  • Set up and perform Transmitter test for new site propagation characteristics
  • Bi-annual BSC reports for Accounting department
  • Assist RF Engineer on Implementations
  • Educate customer service on basic RF principles
  • Willing to work long hours
  • Maintain drive test equipment
  • Other duties as assigned

Requirements:

  • Effective oral and written communication skills; must be able to communicate effectively to all levels management in an organization. Ability to work independently and effectively cooperatively with others. Supports and helps team members to meet goals. Ability to set clear goals/direction and gather the necessary support from team members to ensure that these goals are met/followed
  • Must demonstrate ability to perform and respond well in crisis situations
  • Travel required
  • Current Driver’s License
  • Must have and maintain a clean driving record.
  • Other duties as required.
  • Customer Service Skills

Skills:

  • Strong understanding of GSM/EDGE, UMTS/HSPA networks
  • Quick learner
  • Self-motivated
  • Computer literate/MS Office experience
  • Strong communication skills
  • Team player

Software Knowledge:

  • Actix
  • TEMS
  • Nemo
  • ZK Sam
  • Ericsson ENIQ
  • MapInfo is a plus
  • Microsoft Office

Education/Experience:

Bachelor of Computer Science or Electrical engineering preferred.

Field Construction I Technician

The Field Construction I Technician position requires working alone and unsupervised and therefore this individual must be self-motivated and disciplined.  This position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours and weekends.  The Field Construction I Technician must have the ability to learn the thorough understanding of the operation of CellularOne cell site equipment and be able to coordinate efforts with other members of the field team.  This position requires construction responsibilities related to site equipment and includes climbing cell towers.  A clean driving record must be maintained.   This position requires actions and behaviors that promote a positive, supportive working environment at all times.   Additional responsibilities include, but are not limited to the following:

  •  Maintain and upgrade cell site equipment in an efficient, timely manner
  • Construct and maintain cell site equipment to company standards
  • On-call reporting responsibilities as scheduled by the Construction Manager or Lead person
  • Resolution of customer complaints as they apply to technical issues
  • Work effectively and efficiently with equipment vendors
  • Maintenance of inventories related to switch/cell site equipment
  • Reporting responsibilities as outlined by the Construction Manager and/or Lead person
  • Other duties as required

Education/Experience:

  • Completed High School or GED equivalent.
  • Construction or Trade School

Qualifications:

  • Cell tower construction experience/ or related construction experience with concrete, electrical lines or telecommunication poles.
  • Tower climbing

Preferred

  • Proficient in using lap top and operating Microsoft programs
  • Microwave experience
  • Must be able to work in various climates
  • Must be able to work an on-call schedule
  • Must be able to work in the field for week long outings
  • Strong communication and organizational skills required

Work Schedule/Hours:

Requires flexible work schedule outside the normal Monday through Friday work week, including before and after-hours and weekends. The employee will work most days out of town and over night. May attend meetings, could involve some overtime nights and/or holidays.

Job requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus

Work Environment/Conditions

Will be working outside most of the time and in extreme conditions some of the time; which could include extreme cold, extreme heat, heavy rain, hail, snow etc.  Will work in high, precarious places most of the time.  Will work away from home, overnight most of the time. The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling.  Requires lifting up to 100 pounds.  Lifting or carrying about 20% of the time.  The work environment may be improperly illuminated at times, or awkward and could involve confining spaces.  Requires manual dexterity sufficient to reach/handle items, work with the fingers, and the ability to perceive attributes of objects and materials.