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CellularOne is not only the company Leading the Cellular Evolution, it is also a great place to work!

We offer an extremely competitive and comprehensive benefit package, with very generous Health Insurance Plans to include Medical, Dental, Vision, Company Paid Life Insurance, a 401K Plan with Company Matching, Personal Leave Time, Paid Holidays, an Optional (Employee Paid) Short Term & Long Term Disability Plan, along with a great environment for growth, training and advancement.

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CellularOne

1500 South Mountain Road
Show Low, AZ 85901

Tel:

1-866-278-4802

Fax:

928-532-2584

Email:

HumanResources@cellularoneaz.com

Field Construction Technician Lead

The Field Construction Technician Lead position requires working with/leading a field construction technician team and/or working alone and unsupervised and therefore this individual must be self-motivated and disciplined. 

The Field Construction Technician Lead must have a thorough understanding of all aspects construction and operation of a cell site and cell site equipment and must be able to coordinate efforts related to the construction and operation of cell site and cell site equipment with other members of the field team including Construction manager, Field Engineers, RF Engineers, Microwave Engineers, Switch Technicians, and Site acquisition. 

The Field Construction Technician Lead position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours, night work, weekends, holidays and most days out of town and overnight.

The Field Construction Technician Lead position includes climbing various types of towers, working on roof tops and in confined spaces. 

The Field Construction Technician Lead position requires working outside most of the time and in extreme conditions, which could include extreme cold, extreme heat, heavy rain, hail, snow etc.  The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling. The position requires lifting up to 100 pounds and/or carrying material about 20% of the time.  The position requires manual dexterity sufficient to reach/handle items and work with the fingers. The work environment may be improperly illuminated at times and also requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus. 

This position requires actions and behaviors that promote a positive, supportive working environment at all times.  

Education/Experience:
• Completed High School or GED equivalent.
• Completed Com-Train “In-House Trainer” tower climbing safety training through Com-Train or equivalent
• Three years of tower climbing experience
• Three years of tower rigging experience
• Three years of tower and cell site construction experience
• Three years of installing all types of tower appurtenances including antennas, coax ladders, coax, microwave equipment etc. 

Qualifications:

• Must be Com-Train “In-House Trainer” certified  through Com-Train or equivalent
• Must have a good driving record
• Must be able to work in various climates
• Must be able to work in the field for week long outings
• Must be able to work an on-call schedule
• Must be physically and mentally able to climb various types of towers
• Must have strong communication and organizational skills
• Must have strong leadership skills in construction setting
• Must be proficient in using lap top and operating Microsoft programs
• Must have heavy equipment operation experience
• Must be proficient in Microwave alignment
• Must be proficient in line sweep testing (Anritzu)
• Must be CellularOne safety certified (CPR, First Aid, Driving, Forklift)

Preferred
• General construction experience

Retail Sales Representative - Flagstaff Mall

 

Department: Commercial Sales 

Reports To: Retail Sales Manager 

Job Description Summary: The Retail Sales Representative objective is to sell all products offered by Cellular One so that the targets will be achieved by the company. The Retail Sales Representative assist the Store Supervisor to ensure that all the merchandise is current, clean and saleable, by making regular inspections. The Retail Sales Representative must have a thorough understanding of all available Commercial Sales offerings in order to provide the customer with the appropriate solution at point of sale. A varied work schedule, including evenings and weekends for special community events, along with minimal business travel is required. As with all positions at Cellular One, the Retail Sales Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following: 

Major Duties & Responsibilities: 

 Meeting or exceeding monthly company sales targets 

 Provide quality customer service by greeting and assisting customers, and responding to customer inquiries and complaints 

 Acquire expertise on all handsets, tablets and phone accessories 

 Acquire expertise on all plans, data plans and plan features 

 Assist the Store Supervisor with assign specific duties 

 Engage in inventory, cleaning of store location and ordering of supplies 

 Confer with Store Supervisor to develop methods to increase sales, expand markets and promote business 

 Build and develop overall store team 

Retail sales employee’s will take part in ensuring the sales location is clean and tidy daily. This includes the customer area, sales desk, back office and facilities. 

 Ensure correct daily cash balancing and deposit of the assigned drawer to accurately maintain financial records for the Accounting Department 

 Adhere to assigned work schedule, while being conscious of overtime, this includes clocking in and out via our time keeping system 

 The Retail Sales Representative must initially fully complete all Cellular One customer sales contracts, with accurate contact information. 

 Develops community interaction through business groups, community events, Chamber of Commerce meetings and events, business seminars and other community activities 

 Adheres to all company policies, procedures and business ethics codes 

 

Additional Duties & Responsibilities: 

 Attend quarterly sales training 

 Complete Mindflash as required with 90% pass rate 

 Assist in preparation of Loomis pickup each week 

 Fulfil all HPC through eSecuritel (HITS) 

 Complete store activation sheet and make sure that all data is correct for accurate commission payout 

 Review and work all open follow ups 

Retail Sales Representative 

9/2019 

 

 Offsite events for Freedomfone and/or Vision One accounts 

 Assist in preparing inventory returns and transfers 

 Report inventory discrepancies to Store Supervisor 

 Adhere to cash handling policy and assure adherence to written policy 

 Report on adequate marketing and advertising for the store location 

 Identify current and future trends that appeal to consumers 

 Ensure merchandise is clean and ready to be displayed 

 Monitor local competitors 

 Initiating changes to improve the business 

 

Key Competencies: 

 Handling of customer issues 

 Time management skills 

 Decision making skills 

 Verbal communication skills 

 Commercial awareness 

 

Computer Software/Hardware Skills: 

MS Office: MS Outlook (basic) 

Specific Requirements/Qualifications: 

 Previous retail sales and outside sales experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred. 

 

Education Requirements: 

 High School or Equivalency Diploma. 

 

Physical Requirements: 

 Lifting up to 30 Pounds 

Level I Requirements: 

Excellent interpersonal and verbal/written communication skills. High School or Equivalency Diploma. Basic Competency with Microsoft Office Outlook. 

Level II Requirements: 

Excellent interpersonal and verbal/written communications skills. Previous experience in Retail/Outside/Direct and or Indirect Sales. Basic skills with Microsoft Office, Outlook, and Word. Continually exceed 90% of sales metrics. 

Level III Requirements: 

Excellent interpersonal and verbal/written communications skills. Two plus years previous experience in Retail/Outside/Direct and or Indirect Sales. Intermediate skills with Microsoft Office, Outlook, and Word. Continually exceed 100% of sales metrics 

 

Field Construction I Technician

The Field Construction I Technician position requires working with a field construction technician team and/or working alone and unsupervised and therefore this individual must be self-motivated and disciplined. 

The Field Construction I Technician must have the ability to learn the basic understanding of the construction and operation of a cell site and cell site equipment and must be able to coordinate efforts related to the construction and operation of cell site and cell site equipment with other members of the field team. 

The Field Construction I Technician position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours, night work, weekends, holidays and most days out of town and overnight.

The Field Construction I Technician position includes climbing various types of towers, working on roof tops and in confined spaces. 

The Field Construction I Technician position requires working outside most of the time and in extreme conditions, which could include extreme cold, extreme heat, heavy rain, hail, snow etc.  The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling. The position requires lifting up to 100 pounds and/or carrying material about 20% of the time.  The position requires manual dexterity sufficient to reach/handle items and work with the fingers. The work environment may be improperly illuminated at times and also requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus. 

This position requires actions and behaviors that promote a positive, supportive working environment at all times.  

Education/Experience:

  • Completed High School or GED equivalent.

Qualifications:

  • Must have a good driving record
  • Must be able to work in various climates
  • Must be able to work in the field for week long outings
  • Must be able to work an on-call schedule
  • Must be physically and mentally able to climb various types of towers
  • Must have strong communication and organizational skills

Preferred

  • General construction experience
  • Heavy equipment operation experience
  • Proficient in using lap top and operating Microsoft programs

Field Engineer II - Show Low or New Mexico

This position is responsible for the proper operation of a large group of Network elements. Duties in support of interdepartmental objectives, to include preventative and remedial maintenance, installation, optimization, building and ground upkeep, and integration of network hardware and interconnect facilities. This activity requires ability to troubleshoot site problems using specifications, drawings, plans, schematics, manuals, and tech support help lines. Position requires working alone and unsupervised and there for this individual must be self-motivated/disciplined. Job duties are outside of the normal Monday through Friday work week of 8:00 a.m. to 5:00 p.m., including before and after-hours, weekends, and holidays. Field Tech Engineer II must have a thorough understanding of the operation of CellularOne cell site equipment and be able to coordinate efforts with other members of the field team. This position requires installation responsibilities related to the site equipment. A clean driving record and a valid driver’s license are required and must be maintained. This position requires actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Install, maintain, and upgrade cell site, microwave, DC power systems, and all other assigned equipment in an efficient and timely manner and to company standards
  • Maintain assigned Company Vehicle as required. To include Lube, Oil, and Filter, and any other issues. 
  • Must have a working knowledge of TCP/IP, LAN/WAN, and Network Protocols    
  • Assist in disaster recovery efforts of the network
  • Performance of basic drive tests at cell sites to include call quality and handoffs
  • Call test new installation from each radio/carrier per sector
  • Deploys to sites as needed for troubleshooting and network restoral activities
  • Investigate and report back to engineering any call quality and handoff issues on the network
  • Preform on-call duties as scheduled by the Field Operations Manager or Lead Field Engineer as follows:

-       Be ready to respond to any outage as necessary

-       Must be in CellularOne coverage area

-       Must be void of impaired substances  

  • Resolution of customer complaints as they apply to technical issues
  • Work effectively and efficiently with equipment vendors
  • Keep Inventory of sites and assigned warehouses up to date and use the inventory system to properly move equipment to and from sites
  • Basic working knowledge of generators
  • Compete daily job assignments as outlined by the Field Operations Manager or Lead Field Tech Engineer
  • Create trouble tickets with vendors as needed to resolve network issues
  • Keep Inventory of sites and assigned warehouses up to date and use the inventory system to properly move equipment to and from sites
  • Keep records up to date using trouble ticket and preventive maintenance systems
  • Ability to work on technical projects involving a larger team
  • Ability to follow provided instruction and training on equipment, maintenance procedures, and processes
  • Respond to power outages and hook up portable generators to keep up network reliability 
  • Other duties as required or assigned 

Education/Experience:

Two to four year electronics degree or electronics certification from an accredited school or military equivalent or verifiable experience with a wireless carrier

Qualifications:

  • Two years preferred verifiable experience with wireless carrier
  • Computer and software knowledge (i.e. Microsoft Office Suite, Email, ect)
  • Preferred certification in Cellular Base Station (BTS) Equipment
  • High level of understanding of telecommunications systems
  • Knowledgeable use of electronic test equipment for cellular communications (i.e. Multi-meter, T-1 test equipment, Ethernet test equipment, wave guide test equipment, ect)
  • Good understanding of microwave systems, troubleshooting
  • Strong communication and organizational skills required
  • Above average understanding of AC and DC power system installation and troubleshooting
  • Understanding of fiber optics
  • Understanding of microwave and data backhaul

Preferred:

  • Cellular tower climbing is a plus but is not required

Work Schedule/Hours:

  • Job requires flexible work schedule outside the normal Monday through Friday work week, including before and after-hours, weekends and holidays.
  • May attend meetings, which could involve some overtime nights and/or holidays
  • Must be able to work an on-call schedule 

Work Environment/Conditions:

Employee will be working outside in wet humid and extreme cold and/or extreme hot conditions occasionally. Employee will work in high, precarious places occasionally. Position requires reaching with hands and arms, climbing or balance and kneeling, stooping, crouching, and crawling. Outdoors exposed to changing weather conditions (rain, snow, wind, etc.). Employee is required to lifting up to 100 pounds. Lifting or carrying about 20% of the time. Some of the work day will be in improperly illuminated or awkward and confining spaces. Job requires moderate physical activity somewhat strenuous of a primarily product/technical nature. Job requires manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Job requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.

 

Field Engineer III - Show Low or New Mexico

This position is responsible for the proper operation of a large group of Network elements. Duties in support of interdepartmental objectives, to include preventative and remedial maintenance, installation, optimization, building and ground upkeep, and integration of network hardware and interconnect facilities. This activity requires ability to troubleshoot site problems using specifications, drawings, plans, schematics, manuals, and tech support help lines. Position requires working alone and unsupervised and there for this individual must be self-motivated/disciplined. Job duties are outside of the normal Monday through Friday work week of 8:00 a.m. to 5:00 p.m., including before and after-hours, weekends, and holidays. Field Engineer III must have a thorough understanding of the operation of CellularOne cell site equipment and be able to coordinate efforts with other members of the field team. This position requires installation responsibilities related to the site equipment. A clean driving record and a valid driver’s license are required and must be maintainedto comply with company insurance policy. This position requires actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Install, maintain, and upgrade cell site, microwave, DC power systems, and all other assigned equipment in an efficient and timely manner and to company standards
  • Maintain assigned Company Vehicle as required. To include Lube, Oil, and Filter, and any other issues. 
  • Must have a working knowledge of TCP/IP, LAN/WAN, and Network Protocols    
  • Basic working knowledge of generators
  • Plan and facilitate in disaster recovery efforts of the network
  • Performance of basic drive tests at cell sites to include call quality and handoffs
  • Call test new installation from each radio/carrier per sector
  • Deploys to sites as needed for troubleshooting and network restoral activities
  • Investigate and report back to engineering any call quality and handoff issues on the network
  • Preform on-call duties as scheduled by the Field Operations Manager or Lead Field Engineer as follows:

-       Be ready to respond to any outage as necessary

-       Must be in CellularOne coverage area

-       Must be void of impaired substances  

  • Create trouble tickets with vendors as needed to resolve network issues
  • Resolution of customer complaints as they apply to technical issues
  • Work effectively and efficiently with equipment vendors
  • Compete daily job assignments as outlined by the Field Operations Manager or Lead Field Tech Engineer
  • Keep records up to date using trouble ticket and preventive maintenance systems
  • Keep Inventory of sites and assigned warehouses up to date and use the inventory system to properly move equipment to and from sites
  • Ability to lead technical project involving a larger team
  • Ability to provide instruction and training (mentor) others on cell site equipment, maintenance procedures, and processes 
  • Repair and replacement of waveguide and IF lines. To include changing out connectors and lines. Using test equipment to sweep and troubleshoot with available test gear. 
  • Respond to power outages and hook up portable generators to keep up network reliability 
  • Fill in as Lead Field Engineer when requested. Which includes Supervisor on call and other duties of the Lead Field Engineer as requested
  • Other duties as required or assigned 

Education/Experience:

  • Two to four year electronics degree or electronics certification from an accredited school or military equivalent. Three to five years verifiable experience with wireless carrier.

Qualifications:

  • Four years preferred verifiable experience with wireless carrier
  • Proficient computer and software knowledge (i.e. Microsoft Office Suite, Email, ect)
  • Certification in Cellular Base Station (BTS) Equipment
  • Advanced level of understanding of telecommunications systems
  • Proficient use of electronic test equipment for cellular communications (i.e. Multi-meter, T-1 test equipment, Ethernet test equipment, wave guide test equipment, ect)
  • Advanced understanding of microwave systems, trouble shooting
  • Strong communication and organizational skills required
  • Advanced understanding of AC and DC power systems installation and trouble shooting
  • Understanding of fiber optics
  • Advanced knowledge of microwave and data backhaul

Preferred:

  • Cellular tower climbing is a plus but is not required

Work Schedule/Hours:

  • Job requires flexible work schedule outside the normal Monday through Friday work week, including before and after-hours, weekends and holidays.
  • May attend meetings, which could involve some overtime, nights, and/or holidays
  • Must be able to work an on-call schedule 

Work Environment/Conditions:

Employee will be working outside in wet humid and extreme cold and/or extreme hot conditions occasionally. Employee will work in high, precarious places occasionally. Position requires reaching with hands and arms, climbing or balance and kneeling, stooping, crouching, and crawling. Outdoors exposed to changing weather conditions (rain, snow, wind, etc.). Employee is required to lifting up to 100 pounds. Lifting or carrying about 20% of the time. Some of the work day will be in improperly illuminated or awkward and confining spaces. Job requires moderate physical activity somewhat strenuous of a primarily product/technical nature. Job requires manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Job requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus

Field Civil Construction I Technician

 

The Field Civil Construction I Technician position requires working with a field construction technician team and/or working alone and unsupervised and therefore this individual must be self-motivated and disciplined. 

The Field Civil Construction I Technician must have the ability to learn the basic understanding of the construction and operation of a cell site and cell site equipment and must be able to coordinate efforts related to the construction and operation of cell site and cell site equipment with other members of the field team. 

The Field Civil Construction I Technician position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours, night work, weekends, holidays and most days out of town and overnight. 

The Field Civil Construction I Technician position may include climbing various types of towers, working on roof tops and in confined spaces. 

The Field Civil Construction I Technician position requires working outside most of the time and in extreme conditions, which could include extreme cold, extreme heat, heavy rain, hail, snow etc. The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling. The position requires lifting up to 100 pounds and/or carrying material about 20% of the time. The position requires manual dexterity sufficient to reach/handle items and work with the fingers. The work environment may be improperly illuminated at times and also requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus. 

This position requires actions and behaviors that promote a positive, supportive working environment at all times. 

Education/Experience: 

 Completed High School or GED equivalent. 

 

Qualifications: 

 Must have a good driving record 

 Must be able to work in various climates 

 Must be able to work in the field for week long outings 

 Must be able to work an on-call schedule 

 

Preferred 

 Experience in General construction 

 Experience in using lap top and operating Microsoft programs 

 

RF Engineer

Description 

The RF Engineer will be responsible for the RF optimization and performance of the Cellular One GSM, UMTS, and LTE systems. The individual will work to apply common optimization solutions to improve the service to our customers and partner subscribers. The Engineer work to ensure proper capacity solutions are in place and to maximize service levels to achieve Golden KPI metrics. 

Responsibilities 

 Network design to meet all requisite coverage milestones 

 CIQ development for site integration 

 Script development as required 

 Site audits and QA inspections to ensure correct build, to include software load, alarm reporting and resolution, golden parameter settings, TAC audit, PCI conflicts, power audits, tilts, azimuths, RET functionality, PIM testing and identification, etc. 

 Timely and regular reporting of all activities 

 Close-Out reporting of all launch KPIs for new sites 

 Optimization of mobile network to meet daily performance KPIs (LTE & VoLTE Accessibility and Retain ability, MOS Scoring, LTE THPT, Latency, SRVCC and Mobility Success Rates) 

 Capacity monitoring and design to ensure system meets GOS requirements 

 Implementation of new features to allow growth of network performance 

 Recommendation for solutions to network issues, including novel capacity improvement ideas and overall service metric improvements 

 Ability to direct drive test teams 

 

Requirements 

 Must have previous Atoll experience 

 Must have Ericsson equipment and OSS (ENM) experience 

 Must be able to work independently and cooperatively with other team members. Must have effective oral and written communication skills. 

 Understand User Equipment functionality and specifications, and ability to troubleshoot UE performance as required 

 Understanding of throughput testing and end-to-end (E2E) troubleshooting to improve throughput performance 

 Current Driver’s License 

RF Engineer 

 

Skills 

 Strong understanding of LTE and VoLTE networks. Background in GSM/UMTS a plus. 

 Excellent understanding of Design and Optimization paradigms 

 Development of plumbing diagrams 

 Capacity solutions and planning 

 Effective communication abilities to support other groups in ETO 

 Software knowledge: 

o Atoll 

o Actix 

o MapInfo 

o Ericsson ENM use and reporting 

o Drive Test equipment (Solutelia) experience 

o Microsoft Office Suite, particularly PowerPoint and Excel 

 

Education/Experience 

 Bachelor of Science in Electrical Engineering degree required 

 Three years’ experience in RF design environment required 

 Three years’ experience in RF optimization engineering required