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CellularOne is not only the company Leading the Cellular Evolution, it is also a great place to work!

We offer an extremely competitive and comprehensive benefit package, with very generous Health Insurance Plans to include Medical, Dental, Vision, Company Paid Life Insurance, a 401K Plan with Company Matching, Personal Leave Time, Paid Holidays, an Optional (Employee Paid) Short Term & Long Term Disability Plan, along with a great environment for growth, training and advancement.

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1500 South Mountain Road
Show Low, AZ 85901






State and Federal Program Specialist


The State and federal Senior Program Specialistwill report into Head of ICT State and Federal Programs Division. This position will require strong organization skills,customer follow up,requiresactionsandbehaviorsthatpromoteapositiveandsupportiveworkingenvironmentatalltimes.Additionalresponsibilitiesinclude,butarenotlimitedtothefollowing:



•       Work cohesively with State and Federal Programs team 

•      Resolve critical issues with any State and Federal program ICT clients 

•      Support  Clients with any audits

•      Submit and track all special construction justifications between customer and company

•      Manage USAC’s EPC portal to ensure accuracy for E-Rate filings

•      Manage Lead Gen portal

•       Receive and process service installation close out packages from Engineering and technical Office for all State and Federal program participants

•      Create and manage State and federal processes to ensure account engagement is in compliance and follows local procurement

•      Proficiency of utilizing multiple systems for project managing

•      Develop and maintain relationship with new and existing client base

•       Attend and participate in all company sponsored trainings

•       Work with IT Apps to build plan in CG, test and put into production

•       GSA Administrator - Manage GSA cert project with vendor then manage GSA procurement

•       Identify and work with contractor to successfully obtain State Mast purchasing agreements for SBI then manage such agreement

•       Work with Legal Affairs to successfully obtain an agreement, MNDA, LOA, amendment, etc.

•       Moderate and manage updates for weekly calls with various ICT clients

•       Ensure all Navajo Nation Procurement proposals have 6% Navajo Nation tax

•       Secondary P.O.C for VBS, administrative account management.


•       Work with Public Sector sales team to provider complete and compliant RFP response 


•       Moderate and manage tracker for weekly meeting with ETO to discuss all ongoing  or upcoming projects


•       Submit and Track feasibilities through completion  with ETO and distribute upon receipt

•       Various administrative responsibilities





Associates Degree or five or more years industry experience in related filed. 

 Working Conditions/Physical Activity Level/Manual Dexterity-Working conditions will consist of a well-lighted, heated and/or air conditioned indoor office setting with adequate ventilation. This position may require lifting up to 10 pounds, stooping and bending, and light physical activity, needing manual dexterity sufficient to work with the fingers.

Functional Skills

  • Proficient in Cost Guard, Connectwise and Govwin/Onvia and must have detailed knowledge of Microsoft Office
  • Ability to follow, track, develop and create process
  • This position requires customer service skills and the ability to multi task in high stress work environment
  • Organized self-starter with drive and capable of managing multiple projects 
  • Understanding of all State and federal contracting 
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Application Support Analyst I


Job Description Summary:  The Applications Support Analyst I provides support for various applications/services and the systems/networks/hardware they run on.

Major Duties & Responsibilities:

·       Proactively provides support and analysis on system stability, availability, performance and reliability. 

·       Requires knowledge and understanding in any core functionality of the Applications/Systems we support (Postpaid , Prepaid , Message Processing, Mediation, Provisioning, Billing, Web Applications, Middleware, Retail activation Systems, Payment Processing, etc.). 

·       Ability to understand, prioritizes, and resolves multiple complex and critical issues.

·       Protect and insure the stability of the operational systems, as well as maintain the integrity of the data they contain.

·       Assist in determining the impact of operational issues, and provide input towards their resolution. 

·       Assess feasibility and assist in implementation of any project required by the business.

·       Available to provide 24 X7 support as required including on call. 

Additional Duties & Responsibilities:

·      Provide guidance and support to the business for applications/services we support and maintain.   

Key Competencies:  

·       1-5 years System understanding OR  Support experience 

·       Good communication skills, written and verbal

·       Problem solving skills

Computer Software/Hardware Skills:

Basic computer skills (Outlook, Word, Excel and other such programs), experience working in and supporting systems and applications, system monitoring (such as alarm, space and memory monitoring), Operating System knowledge (such as Linux, Unix, Windows), Database knowledge (such as SQL), systems and scripting language (such as Java, HTML, XML).

Specific Requirements/Qualifications:

·       1-5 years System understanding OR  Support experience 

Education Requirements:

·       High School Diploma (Associate Degree or  Bachelor’s Degree preferred)

Physical Requirements:

·       Lifting up to 25 Pounds